25 Nov Zero Hour with Triclean Restoration | The Great Chapel Hill Flood of 2013
It was the 4th of July weekend of 2013 in North Carolina. Things were all quiet on the home front at Triclean Restoration so Burke decided to go on a family trip. Little did he know that the area was due for some historically large rainfall.
During the course of 24 hours the area was hit by massive downpours that caused widespread flooding and damage to local homes and businesses. Triclean Restoration was quickly swarmed with emergency calls and Jon quickly called Burke for backup – vacation time was over.
Burke organized the logistics and manned the incoming phone calls while Jon controlled things on the ground with the various Triclean Restoration crews. Burke and Jon also called up help from other areas of the business to handle the situations and issues as the calls came in. It was all hands on deck as the rain kept coming down.
The downpours and flooding continued for almost a week but Triclean Restoration stayed on top of the situation and managed to help all of their customers. They stayed cool under pressure and managed to perform emergency restorations in conditions that were not ideal. That says a lot about the company and how it strives to make sure the people it serves are taken care of no matter what. This was also once again a great learning experience for Triclean Restoration of the proper ways to handle large scale emergencies and how to control multiple crews and calls in tough conditions.
When the next big storm hits the area, Triclean Restoration will be ready and waiting.